Here's a list of frequently Asked Questions and their answers
Sizing:
- What size should I get? We recommend checking our size chart, which you can find on each product page. It includes detailed measurements for each size. If you're between sizes, we recommend sizing up for a looser fit or down for a snugger fit.
- Can I exchange for a different size? Absolutely! We offer free exchanges for size within 30 days of purchase. Just return the unworn item with its tags attached, and we'll send you the new size.
Shipping:
- How long does shipping take? Shipping times vary depending on your location, but most orders are delivered within 3-5 business days. You can see the estimated shipping time at checkout.
- Do you offer free shipping? Yes, we offer free shipping on all orders which over a specific amount settled.
Returns & Exchanges:
- What is your return policy? We offer free returns and exchanges within 30 days of purchase. Items must be unworn and have their tags attached. But in some cases you must pay for transportation costs.
- How do I return an item? To return an item, please visit our officially Whatsapp account via +255 659 117 581 or via email modealer839@gmail.com. You'll be able to print out a prepaid shipping label and track your return.